AI-ready Knowledge Packs for teams
Make business knowledge groundable for AI.
Customer Onboarding Knowledge Pack
Knowledge Pack · structured for teams
Contents
- 1Welcome & Orientation
- 2Core Modules
- 3Key Terms & Definitions
- 4Operating Principles & Rules
- 5Checklists
- 6Source Appendix
AI needs context. Business knowledge is usually scattered.
Most organisations have valuable knowledge spread across documents, calls, meeting notes, SOPs, support threads, training material, and individual team members. Generic AI tools can only work well when they are given clear, structured context.
Groundable turns scattered business source material into structured Knowledge Packs, so teams and AI systems can work from the same grounded information.
Scattered today
Business knowledge, spread thin
- Documents, SOPs, and policies in different places
- Calls, meetings, and transcripts no one revisits
- Support threads, FAQs, and know-how stuck with individuals
Grounded in Groundable
One structured Knowledge Pack
- Organised modules, definitions, and operating principles
- Examples, common mistakes, and checklists
- Source references your team and AI can rely on
What is a Groundable Knowledge Pack?
A Knowledge Pack is a structured, source-grounded business knowledge asset built from the material your company provides. It organises useful information into modules, definitions, operating principles, examples, common mistakes, checklists, and source references — making it easier for teams and AI tools to use the knowledge reliably.
- Modules
- Definitions
- Operating principles
- Examples
- Common mistakes
- Checklists
- Source references
How it works
Five steps from scattered source material to a structured, exportable Knowledge Pack.
Add your source material
Bring in documents, calls, SOPs, transcripts, notes, and training material.
Set the shape
Choose the output type, audience, and tone for your team.
Shape the modules
Reorder, keep, or cut sections before any writing starts.
Generate the Knowledge Pack
Groundable drafts each section from your source material, not from thin air.
Review and export
Run Source Check, export to DOCX, PDF, or TXT, and reuse it as AI context.
Source-grounded throughout
Built for teams preparing knowledge for AI.
Wherever your business keeps its knowledge, Groundable turns it into a Knowledge Pack that teams and AI tools can rely on.
Internal Knowledge Packs
Turn scattered business material into structured, reusable knowledge assets.
AI assistant context
Give AI tools clean, source-grounded context instead of relying on disconnected prompts and pasted documents.
Onboarding and training
Convert SOPs, policies, calls, and training material into clear Knowledge Packs for new starters and internal teams.
Sales and enablement
Package product knowledge, objections, call insights, and best practices into reusable enablement packs.
Customer support
Turn support guidance, known issues, FAQs, and product notes into structured knowledge AI can reference.
Operations playbooks
Convert process knowledge into operating principles, examples, checklists, and decision rules.
Why not just use generic AI chat?
Generic AI chat gives you a one-off response based on whatever context you paste in. Groundable gives your business a structured Knowledge Pack built from your source material — something your team can review, export, reuse, verify, and use as grounded context for AI workflows.
Chat gives you an answer. Groundable gives your business reusable AI context.
Grounded in the material your business provides.
Groundable keeps source references visible through source appendices, Source Check, and Web Evidence, helping teams review whether generated knowledge is supported by the original material.
Every pack lists the source material it was built from, kept alongside the content.
See which sections map back to the material your company provided.
Surface key claims so your team can review how well they are supported.
Build your first Knowledge Pack
Create a free account, add your source material, and build one full Knowledge Pack in the app. Export a TXT file free; DOCX and PDF unlock when you upgrade.
No card required Source-grounded Knowledge Packs Review before you export